Telephone Handling Training

"Enhancing your telephone consultation"POATBCEdinburgh      19thCourse Details
Customer Focus on the Telephone£ 4951 dayBristol27th 22nd 23rd  Course Details
Delivering Excellence in Customer Service via Email and on the Telephone£ 5291 dayLondon 2nd  30th  Course Details
Developing Effective Telephone Skills - Introductory Level£ 5291 dayLondon 13th 26th 29th Course Details
Effective Telephone Collection Techniques£ 4791 dayLondon  25th  6th Course Details
Enhance your Telephone ConsultationsPOATBCLeeds, W.Yorks. 12th     Course Details
Enhance your telephone consultations communicating about risk with patientsPOATBCDurham 17th     Course Details
Essential Telephone Collection Techniques£ 3401 dayLondon 11th     Course Details
Generating New Business by Telephone£ 4151 dayBirmingham      6thCourse Details
     ””  ”  Bristol     8th Course Details
     ””  ”  Edinburgh     1st Course Details
     ””  ”  Glasgow 13th 19th   Course Details
     ””  ”  Leeds, W.Yorks.    24th  Course Details
     ””  ”  Leicester    18th  Course Details
     ””  ”  London14th 10th   20thCourse Details
     ””  ”  Manchester      13thCourse Details
Getting Started in Credit Control and Telephone Collections£ 125TBCEdinburgh14th      Course Details
     ””  ”  London21st      Course Details
     ””  ”  Manchester 3rd     Course Details
High Level Telephone Skills£ 8292 daysLondon  8th  28th Course Details
Managing difficult situations on the telephone£ 3751 dayNewcastle (Upon Tyne)      7thCourse Details
     ””  ”  Belfast  10th   18thCourse Details
     ””  ”  Birmingham  8th    Course Details
     ””  ”  Bristol      6thCourse Details
     ””  ”  Edinburgh      24thCourse Details
     ””  ”  Glasgow  11th    Course Details
     ””  ”  London  9th    Course Details
     ””  ”  Manchester  7th    Course Details
Professional Telephone Techniques£ 2451 dayWarrington, Cheshire    29th  Course Details
     ””  ”  Liverpool23rd      Course Details
Professional Telephone Techniques£ 1751 dayBradford, W.Yorks.  4th 15th 12thCourse Details
     ””  ”  Liverpool 25th 6th 8th Course Details
Reception and Telephone Techniques£ 1951 dayPreston, Lancs.16th13th3rd26th22nd1st3rdCourse Details
     ””  ”  Leeds, W.Yorks.15th16th22nd4th29th20th24thCourse Details
     ””  ”  Liverpool16th13th3rd26th22nd1st3rdCourse Details
     ””  ”  Manchester15th16th22nd4th29th22nd24thCourse Details
Reception and Telephony Skills£ 3851 dayNewcastle (Upon Tyne)      11thCourse Details
     ””  ”  Belfast  9th   13thCourse Details
     ””  ”  Birmingham  16th    Course Details
     ””  ”  Bristol      10thCourse Details
     ””  ”  Edinburgh      12thCourse Details
     ””  ”  Glasgow  10th    Course Details
     ””  ”  Inverness  4th    Course Details
     ””  ”  London  15th    Course Details
     ””  ”  Manchester  17th    Course Details
Telephone Collections£ 2951 dayBirmingham 10th     Course Details
     ””  ”  Falkirk, Stirlings. 3rd     Course Details
     ””  ”  Manchester13th      Course Details
Telephone TechniquesPOA1 dayCardiff 26th     Course Details
Telephone Techniques£ 2951 dayGuildford, Surrey  24th  26th Course Details
     ””  ”  London 5th  11th  Course Details
Telephone Techniques - Incoming and Outgoing Calls£ 4151 dayBirmingham   7th   Course Details
Telephone Techniques - Maximise your Impact over the Telephone£ 3251 dayAylesbury, Bucks.6 25th     Course Details
     ””  ”  Aylesbury, Bucks. 25th     Course Details
Cold Calling by Telephone£ 2251 dayLeeds, W.Yorks.13th26th10th    Course Details
Customer Focus on the Telephone£ 4201 dayWindsor, Berks.14th   10th  Course Details
     ””  ”  London  2nd   5thCourse Details
Making Appointments by Telephone£ 2951 dayManchester     12th Course Details
Professional Telephone Techniques£ 2951 dayManchester22nd    23rd Course Details
Telephone Techniques£ 1991 daySlough, Berks.27th      Course Details
     ””  ”  London 16th     Course Details
Telephone Techniques£ 160TBCBirmingham21st19th4th1st   Course Details
     ””  ”  Bristol15th4th16th13th   Course Details
     ””  ”  High Wycombe, Bucks.16th6th11th7th   Course Details
     ””  ”  Leeds, W.Yorks.20th17th15th12th   Course Details
     ””  ”  London22nd20th4th15th   Course Details
     ””  ”  Manchester 3rd8th4th   Course Details
Dealing with Complaint Calls£ 2991 dayBirmingham    26th  Course Details
     ””  ”  Bristol    2nd  Course Details
     ””  ”  Edinburgh 27th     Course Details
     ””  ”  London     6th Course Details
     ””  ”  Manchester15th     17thCourse Details
Professional Telephone Techniques£ 3651 daySlough, Berks. 24th  8th  Course Details
Telephone Techniques£ 2251 dayFalkirk, Stirlings.14th      Course Details
The Professional Telephonists/Receptionists£ 1951 dayChesterfield, Derbys. 24th     Course Details
     ””  ”  Derby   14th   Course Details
Effective Telephone Techniques£ 1371 dayWalsall, W.Midlands22nd      Course Details
Managing Sickness Absence - Telephone Tutorial£ 135TBCe-Learning21st26th     Course Details
Telephone Techniques£ 2751 dayLondon 6th     Course Details
Professional Telephone Techniques£ 2451 dayLeeds, W.Yorks.  8th  14th Course Details
Telephone Selling and Appointment Making£ 2451 daySheffield, S.Yorks.     30th Course Details
Telephone Techniques£ 2491 dayBlackburn, Lancs.  30th 29th 6thCourse Details
     ””  ”  London 24th 8th 10th23rdCourse Details
     ””  ”  Manchester  23rd 3rd21st Course Details
Effective Call Handling Skills£ 1201 dayBridgend, Glamorgan 3rd  16th  Course Details
Effective Telephone Skills£ 3951 dayLondon   12th   Course Details
Getting Appointments Over the Phone£ 3751 dayManchester 16th  22nd  Course Details
Professional Telephone Skills£ 4501 dayLondon30th27th25th29th26th31st28thCourse Details
Professional Telephone Techniques£ 1901 dayCoventry, W.Midlands 18th     Course Details
Telephone Service Skills£ 752 daysDenbighshire 20th     Course Details
Telephone Skills for Support Staff - Sound Professional£ 175TBCLondon28th27th29th18th24th23rd26thCourse Details
Telephone Techniques£ 3751 dayMaidstone, Kent 5th17th28th   Course Details
The Professional Receptionist£ 1901 dayCoventry, W.Midlands  8th    Course Details